Rene, Stacey and Simon were all excellent. Having worked for Ford Motor Company of Great Britain and as a product and sales trainer, my experience of buying vehicles has not always been great, but this was. Thank you. See you in 4 years for my next one.
We were very satisfied with Shane and will be looking into buying brand new again in four years time. Love the truck the comfort. I needed seatbelt extenders and the dealer ordered them for me at no charge they made a great difference in comfort for me. Thank you Ford you have a loyal customer. We have owned Ford’s before but from a different dealer and were not satisfied with their service at all. I paid to have work done and they said it was done but when taken to another garage they said the work had not been done so had to pay twice for the work. I am completely satisfied with Denham Ford in Cranbrook and will deal only with them in the future. Great job guys!!!
Mr. & Mrs. Despres
Our experience with your dealership was great. I appreciated the fact that you were willing to deliver the vehicle to us up in Fort St John. Although we decided not to get a vehicle right now, we will get one in the next few years. I will absolutely check back with you guys and see what you have to offer. Thank you very much for all of your hard work and dedication!
Melissa and Shawn
Fort St. John B.C.
We’ve just received delivery on the Edge. It is in beautiful condition, just as you said it would be. Buying a vehicle over the Internet and telephone can be a risky prospect, but you and the staff at Denham Ford BC have made it a pleasure. The transaction went smoothly, the vehicle was delivered on time with all the proper paperwork, and in the condition you described.
Thank you for your help in purchasing our new vehicle,
We would like to thank you for your honesty and great service. We are very happy with our new truck.
Forrest and Renee Estby
I wanted to thank you for the very pleasant purchasing experience with our 2009 Taurus X. On delivery the car was just as you described. You certainly went the extra mile to make us feel comfortable with a long distance purchase!
Dear Paul, Rene and the family at Denham Ford;
Who would have thought a plane ride, a car purchase, and a 10 hour drive home in December could possibly be a cheaper, and easier going experience than buying a car locally.
I was not enjoying the pressure, or the prices I was getting from many of the car lots in my area, and was getting so frustrated that I kept putting it off. So, I was definitely cautious when I came across Denham’s website and saw the vehicle I wanted, fully loaded, and much cheaper than on the Island and Mainland… and my favourite part, no pressure from you guys to buy it right now!
It was worth the flight out, and the sweet ride home through absolutely beautiful country… only regret is that we didn’t use some of the money saved for a day of skiing while we were in the area.
Thanks again guys. Now I won’t be dreading my next vehicle purchase… I have you bookmarked.
All the best;
Just wanted to say thanks to you Rene, and Jason for making buying my vehicle effortless and pleasent for a change.Ive bought many vehicles over the years and this was the fastest and easiest purchase of them yet.Buying a vehicle out of town was a concern for me but it turned out really we’ll .Its good to also see the continued service after the purchase, and I will be sure to tell friends and co-workers to check you guys out in the future.
Greg – Grande Prairie,AB
Dear Rob and Rene:
Thank you so much for your help with the purchase of my new-to-me 2009 Ford F-150. I was a little apprehensive about buying the truck sight-unseen, but after talking with Rob about the truck I felt much better. You both are very knowledgeable about the vehicles you sell. You answered every question I had easily. I appreciated your patience with my myriad of questions. You were very supportive through the whole process. Everything that you said you would do was done correctly and promptly. I think you went beyond my expectations to make sure that everything involved with the purchase went smoothly. Having the truck delivered from your lot in Cranbrook to my place in Kelowna was a good choice. Ken, your driver, took very good care of my truck and delivered it on time. I would recommend buying a vehicle from Denham Ford to anyone.
I must firstly apologize for the long delay in getting back to you, but this is a quick note to say how much I appreciated your help with my recent purchase of my new F150 truck. I do not respond well to pushy sales people and must say that your low key approach to selling was very refreashing. Your product knowledge and patience was impressive as you know it took a while for m e to decide as I compared other manufacturer’s products to the F150. In the end the F150 outshone them all by far and your willingness to go along with the process,and in fact encouragement to do so,was a pleasant surprise. In addition I very much appreciated the fact that you went above and beyond he call of duty to find a buyer for my old F150. All in all I must say that I was apprehensive about going thru the buying process again but you made it a pleasure,so again,thank you very much for your high level of professionalism and assistance.
Ken Ettie Cranbrook
P.S. I am still enjoying my new truck and the many useful features that have been thoughtfully incorporated into it as well as veast amount of very useable space in the rear passenger area including the genuinely full width,flat floor. Just awesome.